Privacy Policy

At Trusted Ohio Notary, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and related services.

1. Information We Collect

Personal Information:
When you use the website, we may collect the following personal data:

Full name
Email address
Phone number
Physical address
ID documents for verification
Signatures and notarized documents
Video and audio recordings (for remote notarizations)

Device Information:

Device model, OS version
IP address
App usage logs
Location data (with permission)

2. How We Use Your Information

We use your information to:

Facilitate and verify notarial acts
Authenticate your identity
Provide customer support
Ensure legal and regulatory compliance
Improve app functionality and user experience
Send important updates and service-related communications

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

Trusted third-party service providers (e.g., ID verification, cloud storage)
Government authorities or legal entities, as required by law
Other parties with your explicit consent (e.g., recipients of notarized documents)

4. Data Retention

We retain your data only as long as necessary to:

Fulfill the purposes described above
Comply with legal retention periods (typically 5–10 years for notarial records)

5. Security of Your Information

We use administrative, technical, and physical safeguards to protect your information. This includes:

Encryption of stored and transmitted data
Secure server infrastructure
Limited access to sensitive data

6. Your Privacy Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal information
Object to or restrict data processing
Withdraw consent (if applicable)
File a complaint with a data protection authority

7. Children’s Privacy

Our app is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to, stored, and processed in the U.S. where our servers are located.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes by email or in-app notification.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: andrea.naegele@trustedohionotary.com

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